Our consultation and korero with our community at the end of 2019 and leading into 2020, sharpened our focus on what we need to achieve and how we need to achieve it. Having ERO review our performance in 2019 forced us to re-examine some of our beliefs and our kaupapa that we have brought forward from the past. This exercise made us realise that we needed to revisit these things with our staff and reinvigorate some of our highly valued beliefs and ways of doing things. This brief screen record presents the 'big ticket' items we expect to focus on in 2020 and places particular emphasis on our decision to reinvigorate the "Pt England Way" or the "Fa'a Pt England".
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